Frequently Asked Questions
Do I need a reservation?
Yes, reservations are required to secure your spot at an Arty Party Event. We recommend 2 weeks notice to schedule an event with a minimum of 1 week to give optimal time for staff and preset-up.
How do I sign up for a painting event?
Sign up is easy using our online event reservation system. Just go to our Events Registration Page. Follow the instructions and complete the details on the page and you will be able to check-out using our secure Authorize.net gateway. Once payment has been cleared you will receive a confirmation email. Print the email and bring it to your event or you can also show it to the instructor on your mobile phone.
What should I wear?
Aprons are provided. However, remember that this is a painting class, so be sure not to wear or bring anything into the studio that you could not live without getting a little paint on. We use professional quality acrylic paints that do not wash out once they have dried.
What time do I need to arrive to the event?
We encourage all participants to arrive 10 minutes before class to find your seat, grab a drink, and get ready to paint. We cannot delay class for late arrivals. Participants who arrive late may miss out on instruction and will not receive any refund.
What do I need to bring?
Your creativity, an open mind and we provide the rest. All necessary art supplies are included in the pricing.
What if I have never painted before?
This is “fun art”, not fine art. There is no experience needed to complete any of our paintings. Our instructors will guide you step-by-step so that you can creating your masterpiece. Most first-timers are shocked at how well their paintings turn out. Come see for yourself.
What if I need to cancel my class reservation?
Due to the nature of our business and the need to pre-purchase our art supplies for each class, Arty Party does not provide refunds a week prior to your event date. Any changes or cancellations to a reservation must be notified by email to email@example.com at least 1 week or more before event date. No changes or credits can be made if the notification occurs less than 1 week before the event date.
What is the cancellation policy for a private party?
You may cancel your private party reservation 2 weeks or more before your scheduled party date for a studio credit of your deposit amount. Please understand that we have committed to an instructor and staff for parties inside of 2 weeks and will not be able to make any refunds at this point. The party cancellation window extends to 3 weeks for groups of 30 or more participants. You may change your party date and time subject to availability – please contact our staff. Changes made to your party reservation date or time, inside of 2 weeks to your original party date, will incur a $20 change fee.
Do I have to paint the featured painting?
No, we use our featured painting as a guide. You may change the color, texture, shape of your painting subject however you please. We bring multiple paint colors to choose from, not just the colors in the featured painting. Be creative and have fun just keep in mind that instruction will be limited to the featured painting.